Last Updated: December 2025
At Beacon, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our financial education programmes and services in Singapore.
What Personal Data We Collect
We collect personal data that you provide to us directly or that we gather through your interaction with our services. This includes:
- Contact Information: Name, email address, phone number, mailing address
- Programme Enrollment Data: Programme selections, educational background, learning preferences
- Communication Records: Records of correspondence, questions asked, feedback provided
- Payment Information: Transaction records (payment processing handled by secure third-party processors)
- Usage Data: Website interaction patterns, resource access, programme participation records
How We Collect Your Data
We collect personal data through various methods:
- Forms: When you submit contact forms, programme enrollment forms, or feedback surveys
- Direct Communication: Through emails, phone calls, or in-person conversations
- Cookies: Website cookies that track usage and preferences (see our Cookie Policy for details)
- Analytics: Anonymous usage data collected to improve our services
- Programme Participation: Information shared during educational sessions and consultations
Legal Basis for Processing
We process your personal data based on:
- Consent: You have given clear consent for us to process your data for specific purposes
- Contract Fulfillment: Processing is necessary to fulfill our educational services agreement with you
- Legitimate Interest: Processing serves our legitimate business interests while respecting your rights
- Legal Obligation: Processing is required to comply with Singapore laws and regulations
How We Use Your Personal Data
We use your personal data to:
- Provide and deliver our educational programmes and services
- Communicate with you about programme details, schedules, and updates
- Process payments and maintain financial records
- Respond to your inquiries and provide support
- Improve our programmes based on feedback and usage patterns
- Send relevant educational resources and programme information (with your consent)
- Comply with legal and regulatory requirements
- Maintain security and prevent fraud
Data Retention
We retain your personal data for different periods depending on the type of data and purpose:
- Active Participants: For the duration of programme participation plus 2 years
- Financial Records: 7 years as required by Singapore regulations
- Marketing Communications: Until you unsubscribe or withdraw consent
- Website Analytics: 24 months in anonymized form
After the retention period, we securely delete or anonymize your data unless longer retention is required by law.
How We Protect Your Data
We implement appropriate security measures to protect your personal data:
- Secure encrypted connections (SSL/TLS) for data transmission
- Access controls limiting data access to authorized personnel only
- Regular security assessments and updates
- Secure storage systems with backup procedures
- Staff training on data protection and privacy practices
- Incident response procedures for potential data breaches
Your Rights
Under Singapore's Personal Data Protection Act (PDPA), you have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Withdrawal of Consent: Withdraw your consent for data processing (where applicable)
- Data Portability: Receive your data in a structured, commonly used format
- Restriction: Request restriction of processing in certain circumstances
- Deletion: Request deletion of your data when no longer needed for original purpose
To exercise these rights, please contact us at [email protected]
Third-Party Services
We may share limited data with trusted third-party service providers who assist in delivering our services:
- Payment Processors: Secure processing of programme fees
- Email Service Providers: Programme communications and updates
- Analytics Services: Website usage analysis (Google Analytics)
- Cloud Storage Providers: Secure data storage and backup
All third-party providers are contractually required to protect your data and use it only for specified purposes.
International Data Transfers
Some service providers may store data outside Singapore. When this occurs, we ensure appropriate safeguards are in place through standard contractual clauses and verification that the destination country provides adequate data protection.
Cookies and Tracking
Our website uses cookies to enhance your experience and understand usage patterns. For detailed information about our cookie practices, please see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through email or prominent website notice. Continued use of our services after changes indicates acceptance of the updated policy.
Contact Us
For questions about this Privacy Policy or our data practices, please contact: